Terms of Service
Effective date: 10 September 2026
Please read these terms before using the vanesen website or submitting a project inquiry.
1. About vanesen
Vanesen Manufacturing (Suzhou) Co., Ltd operates this website under the brand vanesen (“we”, “us” or “our”). These terms describe the use of our website and its inquiry facilities. They do not replace a separately agreed quotation, purchase agreement, non-disclosure agreement or other project contract.
2. Website purpose and use
Our website provides information about industrial displays, HMI integration, engineering, component sourcing, metal structure manufacturing, optical bonding, assembly and testing. You may use it to learn about our capabilities and contact us about a project.
Do not misuse the website, attempt unauthorized access, interfere with its operation, upload malicious files, or submit material that is unlawful or infringes another person’s rights. Information you submit should be accurate and relevant to your inquiry.
3. Inquiries, quotations and orders
Sending a contact form, uploading a file or receiving an automated acknowledgment does not, by itself, confirm an order or our acceptance of a project. Project scope, pricing, specifications, tolerances, lead times, payment, delivery, warranty and acceptance criteria must be confirmed through the applicable written agreement.
Availability and manufacturing feasibility require project-specific review. Any quotation is subject to its stated validity period and conditions. If a project agreement conflicts with these website terms concerning that project, the project agreement prevails, subject to applicable law.
4. Technical information and illustrations
Website descriptions, photographs, drawings, interactive 3D models and examples provide general information. Illustrative or simplified models may not represent every detail of a supplied product.
Do not rely on website illustrations alone for manufacturing, installation, safety decisions or confirmation of regulatory compliance. Use the specifications and technical documents approved for your project. Suitability for a particular application, including any required testing or certification, must be evaluated and agreed for that application.
5. Drawings and uploaded materials
Only submit drawings, images and documents that you are authorized to share. You retain your rights in your submitted materials; submitting an inquiry does not transfer their ownership to vanesen.
By submitting materials for an inquiry, you authorize us to review and use them as reasonably necessary to evaluate and respond to that inquiry. This does not grant us a general right to publish your materials or use them for unrelated marketing.
If your project requires a signed non-disclosure agreement, contact us to arrange it before sending confidential or restricted information. Do not send passwords or unnecessary sensitive personal information. Only send material you have permission to transmit through the website.
6. Website intellectual property
Rights in the vanesen name, logo, website text, images, models and other content belong to their respective rights holders. You may view the website for legitimate business information. Reproduction, redistribution or commercial reuse requires permission unless permitted by applicable law or a stated license.
Third-party content remains subject to the rights and license terms of its owners. These terms do not remove permissions granted under an applicable third-party license.
7. Privacy and personal information
Our Privacy Policy explains how we handle personal information submitted through the website. Review that notice for information about data handling and your available rights. These website terms do not replace a privacy notice or any consent required by applicable law.
8. External links
Our website may link to social media platforms or other third-party websites. Those services operate under their own terms and privacy policies. A link does not, by itself, mean that vanesen endorses all content on the linked website.
9. Website availability and responsibility
We aim to keep website information useful and accurate, but errors, changes and interruptions may occur. Please contact us to confirm information material to a project and to report a suspected error.
Nothing in these terms excludes or limits liability or rights that cannot lawfully be excluded or limited. Responsibility for goods and services, including any agreed warranties, is governed by applicable law and the relevant project agreement. This page creates no blanket exclusion of responsibility.
10. Questions and disputes
If you have a question or concern about this website or these terms, please contact us at info@vanesen.com so that we can review the matter and seek a resolution.
Disputes relating to a specific project, quotation or order will be handled in accordance with the applicable agreement and applicable law. Nothing in these terms limits any rights or remedies that cannot lawfully be excluded or restricted.
11. Updates to these terms
We may update this page as the website or our practices change. The effective date shown above identifies the current version. Changes do not automatically amend an existing project contract or override any notice or agreement required by applicable law.
12. Contact us
For questions about these terms, contact vanesen.
Email: info@vanesen.com
Phone: +86 512 5328 8849
Contact address: Building 7, No. 105, Zhaoshi Road, Changshu City, Jiangsu, China
You can also use our Contact Us form.